Frequently askedquestions
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Here are some popular questions answered.
Before You Buy
The Primebook box includes a laptop charger, either a Type-C charger or DC charger depending on the Primebook variant you purchase. Primebook 3 models also include a mobile-holder keychain.
Yes. You can buy Primebook laptops on EMI using certain credit cards from Flipkart, Amazon and shop.primebook.in.
Yes. Primebook laptops are available at select physical retail stores, including Bajaj Electronics in Delhi NCR and Bengaluru, Pai International stores in Bengaluru, Hyderabad and Vijayawada, and Sangeetha Mobiles stores across Telangana and Andhra Pradesh. More retail stores are coming soon across India.
Yes. Primebook laptops are built for everyday productivity, with PrimeOS offering a desktop-style multitasking experience for tasks such as browsing, attending classes, creating documents, working on spreadsheets, managing emails and coding. You can use Android apps, PrimeOffice, PrimeBrowser, PrimeCoding, Agentic AI feature and select Linux apps natively on PrimeOS. When you need supported Windows or Linux software beyond what runs natively, PrimeX Cloud PC provides virtual access to those environments.
Yes. Primebook laptops support desktop-style multitasking through PrimeOS, allowing users to open multiple apps in resizable windows, snap them side by side, switch between tasks and use keyboard shortcuts for faster control. This makes it easy to work across multiple apps at the same time on a Primebook laptop.
PrimeOS is a complete operating system built on Android and designed exclusively for Primebook laptops. Unlike ChromeOS, which is primarily browser-centric, and Windows, which is designed for a broader range of high-end PC hardware, PrimeOS combines a desktop-style multitasking interface with Android apps, native access to select Linux apps and terminal support.
PrimeOS also brings its own browser, app store and file manager, along with in-built apps such as PrimeCoding and PrimeOffice, AI features including Global Search, Companion Mode and Operator Mode (PrimeAGNT), and PrimeX Cloud PC for virtual access to supported Windows and Linux environments. This gives PrimeOS a distinct approach to laptop computing.
PrimeOS 3.0 is Primebook’s custom-built operating system, designed exclusively for Primebook laptops. It delivers a desktop-style multitasking experience with features such as multi-window multitasking, taskbar navigation, keyboard and trackpad support, and its own browser, app store and file manager.
It also includes in-built apps such as PrimeCoding and PrimeOffice, AI features including Global Search, Companion Mode and Operator Mode (PrimeAGNT), native access to select Linux apps and a Linux terminal, Keymapping for touch-based apps and games, and PrimeX Cloud PC for virtual access to supported Windows and Linux environments.
Unlike JioBook, Primebook 2 Pro and Max offer stronger hardware and software specifications. On the hardware side, they feature a more powerful octa-core MediaTek Helio G99 processor, 8GB LPDDR4X RAM, UFS storage, dual stereo speakers, a 1440p webcam, and a backlit keyboard with adjustable brightness.
On the software side, PrimeOS provides its own app store, browser, file manager and task manager, along with native access to Android apps, select Linux apps and a Linux terminal. It also includes in-built apps for coding and Office-style document, spreadsheet and presentation work, AI features including Global Search, Companion Mode and Operator Mode, Keymapping, and Cloud PC access to virtually supported Windows and Linux environments that are available natively on PrimeOS.
No.Chromebooks run on ChromeOS and are primarily designed around browser-based computing.Tablets with keyboards are fundamentally tablet devices with a keyboard accessory. Primebook is a laptop that runs on PrimeOS, which is built on Android and provides a desktop-style multitasking interface designed for laptop computing.
Primebook offers a broader computing stack with its own browser, app store, file manager and task manager. It provides native access to Android apps, select Linux apps and a Linux terminal. PrimeOS also includes in-built tools for Office-style document, spreadsheet and presentation work and a dedicated coding tool. Its AI capabilities cover search, screen-aware assistance and task automation, while Keymapping enables keyboard and mouse controls for touch-based apps and games. For access to additional Windows and Linux environments that are not available natively on PrimeOS, PrimeX Cloud PC provides a virtual computing environment.
Unlike typical budget Windows laptops, Primebook laptops run on PrimeOS, built on Android technology, providing a desktop-style multitasking experience with its own browser, app store, file manager and task manager. They also provide native access to Android apps, select Linux apps and a Linux terminal, along with in-built tools for Office-style document, spreadsheet and presentation work, a dedicated coding tool, AI features and Keymapping.
For access to additional Windows and Linux environments that are not available natively on PrimeOS, PrimeX Cloud PC provides a virtual computing environment. This gives Primebook 2 laptops a broader computing stack but at the same price bracket.
Primebook 2 Neo was the first of Primebook’s next-generation laptops, built to make advanced Android laptops accessible. Pro and Max expand that lineup with larger, Full HD displays with thin bezels, 60.3Wh battery, 8GB LPDDR4X RAM, 1440p HD webcams, dual stereo speakers, and backlit keyboards, making them more versatile for professionals, creators, and students who want bigger screens and extended usability.
Both Pro and Max share almost the same core specs and software experience. The Primebook 2 Max has a larger display, greater internal storage and a longer listed screen size, while the Primebook 2 Pro offers up to 14 hours of battery life compared with up to 12 hours on the Max, depending on usage.
Primebook laptops are built for students, self-learners, coders, creators, freelancers, young professionals, and anyone who needs a reliable, high-performance laptop at a cost-effective price point. Designed to blend usability and innovation, the laptops are suitable for long study sessions, remote work, online classes, coding and development, designing, editing, content creation, and more.
Primebook 2 Pro and Primebook 2 Max are part of Primebook’s second-generation laptop lineup, designed for users who need a balance of performance, productivity and versatility. Both run on PrimeOS, built on Android technology, and combine laptop hardware with a broad software stack for learning, work, coding, entertainment and everyday computing.
Primebook laptops are designed to deliver smooth performance for everyday computing, productivity, multitasking, learning, coding and entertainment, with performance varying by the hardware configuration of each model. How that hardware performs in everyday use also depends on the operating system, and PrimeOS is designed specifically for Primebook laptops to work efficiently with the hardware and deliver a seamless, versatile computing experience.
Primebook 3 Max is a third-generation Primebook laptop that combines the MediaTek Genio 720 processor, 8GB LPDDR5 RAM and a 15.6-inch Full HD IPS display with the PrimeOS operating system.
The laptop supports native access to Android apps, select Linux apps and a Linux terminal, AI capabilities and PrimeX Cloud PC, making it suitable for productivity, learning, coding and entertainment.
Primebook 3 Max delivers faster performance with the MediaTek Genio 720 processor and 8GB LPDDR5 RAM, compared with the MediaTek Helio G99 and 8GB LPDDR4X RAM on Primebook 2 Max. It also brings an upgraded 5MP webcam with up to 1440p video and USB 3.2 connectivity, while continuing to run on PrimeOS.
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